Contact

We're Here to Help

Whether you have a question about our products, need help with an order, or just want advice on which charger is right for your EV—we're happy to assist.

Email Us

General Inquiries info@giraffevolt.shop For product questions, partnerships, and general information.

Order Support support@giraffevolt.shop For questions about existing orders, shipping, and delivery.

Returns & Warranty returns@giraffevolt.shop For return requests and warranty claims.

Response Time

We aim to respond to all inquiries within 24 hours on business days (Monday–Friday).

Emails received on weekends or holidays will be answered on the next business day.

Before You Contact Us

Check our FAQ Many common questions are answered in our [Frequently Asked Questions] page.

Track Your Order Use the tracking link in your shipping confirmation email to see your delivery status.

Which Charger Do I Need? Read our guide: [How to Choose the Right EV Charger]

Company Information

GiraffeVolt OÜ Registry Code: [YOUR REGISTRY CODE] VAT Number: EE[YOUR VAT NUMBER]

Registered Address: [YOUR REGISTERED ADDRESS] Tallinn, Estonia

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